November 05, 2007
 

It's just one disaster after another over here... my checking account was compromised over the weekend.

I have to say though, Wells Fargo customer service has been nothing but great. The fraud folks took care of me, and sent me the paperwork for reimbursement of the money. Hopefully they'll find the person responsible for the charges so I can prosecute their ass. I managed to get the subscription info from the porn sites they used my info for, and canceled the accounts.

I went to a branch this morning for a temporary ATM card, and Priti, a wonderful and friendly banker, set me up, and even changed out my savings account for one without fees, and made some other recommendations.

Kudos to Wells Fargo for being awesome when it really matters, and for bankers going above and beyond.

A Personal post by kim at 11:20 AM | Comments (0)
 
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